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Customer Story • Furniture & Space Design
Cardinal Civil Contracting • Charlotte, NC • civil construction across the Carolinas
Straight answers, not a sales pitch.
How Kennedy furnished Cardinal Civil's Charlotte office by listening first, telling the truth, and setting it up exactly the way Jae asked.
Design rendering of the Cardinal Civil office. Installation photos to come.
Customer
Cardinal Civil Contracting
Sector
Civil construction & sitework
Location
Charlotte, NC
Interviewee
Jae Green, AP Supervisor / Office Manager
Project
2024 build-out (5 offices + conference room), 2026 add-on office
Furniture
Lacasse Concept 300; corner desk with lateral file
Installed
Add-on Jan 2026 (initial job July 2024)
Account team
Sarah Clayton (rep), Alexa Huntley (design)
The Challenge
A growing office that had to work.
Cardinal Civil Contracting had grown. After the firm acquired Monroe Roadways in 2023, the Charlotte office needed furniture, and a colleague pointed them to Kennedy. In 2024, Kennedy furnished the first build-out there: five offices and a conference room.
Jae Green runs that office. As the office manager, she is the one who has to live with the result every day, so what mattered to her was not the sale. It was whether the space would actually work.
The Solution
They measured around what she wanted to keep.
Kennedy walked the building and the offices, took measurements, and recommended furniture to fit the space. Jae remembers a lot of questions, all aimed at getting it right: how did she want the office set up, where should things go, what did the work actually need.
In late 2025, after Jae moved offices, she called Kennedy back to add her new space onto the project. She worked with account rep Sarah Clayton, sent photos of the pieces from her old office she wanted to keep, and designer Alexa Huntley measured the new office around them. The pricing, she said, was fair and reasonable for what she was getting.
"They made every effort to set my office up the way I requested."
Honesty over the sale
They told her what wouldn't work, too.
Before the install, Kennedy was straight with Jae that the layout she wanted would leave limited walk-in space. They set it up her way anyway. She lived with it, found they were exactly right, and later shifted a few pieces herself for more room.
"They've always been honest about how it was going to look, what was good and what was not going to be good."
"I can appreciate the honesty. It's not one of those situations where you can tell they just want to make the sale."
Jae GreenAP Supervisor / Office Manager • Cardinal Civil ContractingThe Results
Sturdy, settled, and no complaints.
The office has held up. The furniture is sturdy, it serves its purpose, and the space looks good. Months on, Jae has not heard a single complaint about it.
"It's holding up. It's sturdy. It serves its purpose, and everything looks good."
"The communication is awesome, the feedback is awesome, and even the follow-up is awesome."
"They did their very best to make sure that what I asked for, they were able to give me."
The Space
See it for yourself.
Design renderings of Cardinal Civil's Charlotte project. Installation photography to come.
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