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Customer Story • Furniture & Space Design
Booth & Associates • Raleigh, NC • consulting engineering, six offices nationwide
We could pick anyone. We keep picking Kennedy.
How Booth & Associates came to rely on one local, family-owned team across four office projects, from Raleigh to Baton Rouge.
A corner office in Booth's Raleigh headquarters
Customer
Booth & Associates
Sector
Consulting engineering
Location
Raleigh, NC (HQ; six offices nationwide)
Interviewee
Hayley Young, Manager of Corporate Services
Projects
Four since 2022: Raleigh HQ, Charlotte, Raleigh expansion, Baton Rouge
Furniture
COE variant collection; HON Convergence seating (recent Raleigh work)
With Kennedy
Since 2022, across three cities
Account team
Sarah Clayton (rep), Alexa Huntley (design), Sarah Troxell (design); Kimberly Gillespie (earlier)
The Challenge
One firm, four moves, a lot of moving parts.
Booth & Associates is a consulting engineering firm with six offices across the country. Raleigh is the largest, and it is where the firm has worked with Kennedy the longest. Since 2022, Booth has turned to Kennedy for four separate office projects.
Hayley Young runs those moves. She has managed a full headquarters build-out in Raleigh, a smaller office in Charlotte, an expansion downstairs in the Raleigh building, and a relocation all the way out in Baton Rouge. For every one of them, she kept calling the same team.
The Solution
The same team, every move.
The first project was the big one. In 2022, Booth moved its Raleigh headquarters into a 23,000 square foot shell space across from the hospital, and Kennedy built the entire floor out. The rep at the time, Kimberly Gillespie, ran the job and stayed on-site through the days of installation. That same year, Kennedy also furnished Booth's Charlotte office.
"Every time I call Sarah, she always answers."
The work kept coming. In 2025 Booth expanded downstairs in Raleigh, keeping what it could from the existing space and filling in the rest. In 2026 the firm relocated its Baton Rouge office, and Sarah Clayton handled that one from Raleigh, coordinating an install team on the ground. Hayley could have hired someone local in Louisiana and started fresh. She chose Kennedy anyway.
Before the truck shows up
Every employee sees their office first.
For each move, Hayley hands Kennedy the CAD file and the designers take it from there. Sarah Clayton and Sarah Troxell get on screen, or come to Raleigh in person, and walk the plan one room at a time. Then Hayley brings each employee in to see their own space and pick from options already pre-approved for Booth. The team confirms it all fits, and Hayley gets a hard copy of every room to tape to the door, so the movers set each one up exactly right.
"Cycling through 20 or 30 employees with everyone's personalized room, you are not going to get that with anybody else."
"You are not going to get that with Walmart or Amazon. They are not answering your phone calls, and answering them in a helpful way."
Hayley YoungManager of Corporate Services • Booth & AssociatesThe Results
Four projects in, with more coming.
The Raleigh headquarters that started it all is still going strong four years later. Booth has grown fast, and Hayley expects more work ahead, including a project in Texas. The relationship has held because the people have. On a big move, something always goes sideways, and when it does, a Kennedy rep is on-site to handle it. The installers have solved unique, job-specific challenges more than once.
"Keith and Milton are little angels. They have come and fixed us and saved us so many times."
"I would rather give you all the business, knowing that you are local and small and a family-owned business. It is important to me to work within the community that you are in."
The Space
See it for yourself.
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Booth's Raleigh headquarters, furnished and installed by Kennedy. Photos provided by Booth & Associates.
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